Testimonials ______________
WHO DOES 911 CALL WHEN THEY HAVE A PROBLEM??
It was early Sunday morning when I received a call from 911, stating they were having problem with the network CAD sytem in the Center. Being the 911 Coordinator, I responded to the Center as quickly as possible. After checking several possibilities, I called Ronnie Reynolds from Professional Networks for assistance. Mr. Reynolds had us up and running in a short time. Thank you Ronnie for giving up your Easter Sunday morning for 911.
Edward W. Hines, Coordinator Twin County E-911 Regional Commission
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This is just to say, I am continually impressed with the "let's get it done" attitude on the part of you and all the other employees of Professional networks.
Example: yesterday we had an issue with one of our mailing computers, the processing speed on mailing lists had dropped significantly. I called Currie from the road, and within an hour a technician was on-site, the problem fixed promptly - it was a "corrupt profile", nothing we could have repaired on our own, it took a real insight into how our software is configured, and where issues might arise.
This kind of responsiveness is critical to our business - we need that 10,000 name merge processed in 30 minutes - if the speed slips to 90 minutes, we've missed a postal deadline.
Professional Networks understands this - and always responds with the same sense of urgency that we feel. It's so great doing business with folks who understand the needs of our customers, not just their own.
Thanks again.
Sincerely,
Bill Gilmer Wordsprint www.wordsprint.com ______________
I just wanted you to know how well your staff has worked on numerous projects we have going on right now. Not one of them has done anything less than giving it their all!! That includes Mandy, Currie, JD, (and the other guys name I forget)!
We are impressed with the job well done. (even though we aren't quite done yet)!
Sincerely, Cara Cassell Sales Manager Darco Southern, Inc.
www.darcosouthern.com
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