5 Things We Do Better Print

We challenge you to find another computer consulting firm & managed services provider in the Twin County and surrounding Virginia and North Carolina areas that would dare to make the following guarantees:

GUARANTEE #1: Quick Response to Your Problems

We answer our phones live and have a guaranteed response time to your calls. A technician will be working on your problem within 60 minutes or less during normal business hours to eliminate your frustrations and problems.

GUARANTEE #2: Extensive IT Knowledge & Experience

Our IT Contract Managers & Field Technicians are senior network engineers with years of experience and an abundance of IT knowledge. They have a passion for their work and keep up with the latest technological advancements so that they can advise you of the smartest and most cost effective solutions every time!

GUARANTEE #3: We Constantly Monitor Your Network Remotely

We monitor your network remotely to keep critical security settings, virus definitions & security patches up-to-date & PREVENT problems from turning into downtime, viruses & lost data.

GUARANTEE #4: Our Help Desk Is Waiting For Your Call

Our Managed Service Provider approach delivers an entire team of qualified IT support professionals along with an account manager. Our Help Desk is available from 7:30 – 5 pm, Mon. – Fri. via phone, live chat & email. This eliminates you wasting valuable time waiting on someone to respond to your computer & network issues.

GUARANTEE #5: Our Pricing Is Very Competitive

Our prices are among the most competitive in the industry. In a survey given to 296 Managed Service Providers (MSP’s) like ourselves by TMT, Inc., our rates prove to be 67% below the average charged by other networking companies. This allows small to medium businesses the ability to afford the same level of IT support that larger companies appreciate.