Quick response
We answer live during business hours and get a technician on it fast.
About us
Local IT people since 1998
Professional Networks, Inc. opened in Galax in 1998 to help businesses manage their technology. That's still the job.
- Since 1998Serving local businesses
- 8:30–5:00Live help desk, Mon–Fri
- SWVA, NRV, Surry & AlleghanyMain service area
- AnywhereRemote support
What we're here for
Our technicians keep networks, servers and computers running so you can focus on your business, not the technology behind it. Whether it's ongoing support or a new project, we listen first.
Who we work with
- Offices and professional practices
- Manufacturers
- Medical practices
- Local government
- Nonprofits
How we work
Experienced technicians
Senior people who recommend the cost-effective fix, not the expensive one.
Proactive monitoring
We keep security and updates current so problems don't become downtime.
A team, not one person
A help desk and account manager who know your setup.
Fair pricing
Predictable costs, with big-company support at a small-business price.
IT that pays for itself
A revenue generator, not a cost center
Treated as a cost, IT gets attention only when it breaks. Treated as an investment, it keeps your team selling and serving, and makes room to grow.
| IT as a cost center | IT as a revenue generator |
|---|---|
| Fix things after they break | Prevent problems before they cost you |
| Surprise repair bills | A predictable monthly budget |
| Staff waiting on slow computers | Staff serving customers |
| Technology that holds growth back | Technology planned around where you're going |
| Hoping the backups work | Tested recovery that protects revenue |
Run your own numbers: cost of downtime · time back with managed IT · value of fast recovery
What clients say
He had us up and running in a short time. Thank you for giving up your Easter Sunday morning for 911.
What I really like about Pronet’s services is having a local, trustworthy, dependable IT provider…
…within an hour a technician was on-site, the problem fixed promptly.
I have always gotten quick responses when calling about a problem and I really appreciate that.
Our technician constantly goes above and beyond the call of duty… He is always there for us.
The cable job was great. They did neat work and cleaned up the mess.
Where we work
Southwest Virginia
- Galax
- Hillsville
- Woodlawn
- Fancy Gap
- Cana
- Independence
- Fries
- Troutdale
- Mouth of Wilson
- Wytheville
New River Valley & Roanoke
- Christiansburg
- Blacksburg
- Roanoke
Surry & Alleghany Counties, NC
- Mount Airy
- Dobson
- Pilot Mountain
- Sparta