Managed IT services

IT support for small and mid-sized businesses

No IT staff, or one that needs backup? We fill the gaps with monitoring, a responsive help desk and experienced technicians.

Managed IT plans

One monthly fee per device. We watch your network and fix problems before they cause downtime. Plans can include:

Clients get a customer portal to open and track requests, search the knowledge base and view invoices.

Managed or on-demand?

FeatureManaged planOn-demand
Contract Monthly agreement None
Billing Flat fee per device Per visit or hour
Proactive monitoring Yes No
Updates & security Handled for you On request
Help desk Included Billed per call
Best for Businesses that rely on their network every day Smaller offices with occasional needs

Not sure? Start on-demand and move to a plan when it makes sense.

IT that pays for itself

Time back is capacity to grow

Slow computers, password resets and waiting on fixes quietly eat hours every week. A managed plan gives those hours back to customers, sales and service.

  • Monitoring and updates prevent problems before they cost you
  • Fast help desk answers keep people working
  • Planning that supports growth instead of reacting to breakdowns

Run your numbers

Example: 15 people losing an hour a week each, half of it recovered, is 375 hours a year back, worth about $13,125.

Example numbers. Change them to match your business. Estimates only; nothing you enter leaves this page.

A help desk that answers

  • A real person answers, Monday–Friday, 8:30 am – 5:00 pm
  • Most issues fixed remotely, often while you're on the phone
  • A technician on site when it needs hands on the hardware
  • Quick tips along the way, so the same problem doesn't come back

Consulting, projects & purchasing

Consulting & planning

An honest assessment of your network and a plan that fits your budget.

Projects

Office moves, new locations, server and cloud migrations, upgrades.

Procurement

Computers, servers, networking gear and software at competitive prices, delivered set up.